Delivery Options

Shipping & Tracking

Mail delivery: We charge a flat rate of $10 SGD for standard shipping within Singapore. All orders above $200 SGD, except for furniture orders, are eligible for free shipping. Please allow 5-7 business days for your order to be delivered. Our courier will attempt 3 deliveries after which the item will be left at our Paragon location for self pick up.

In case you require an urgent delivery, we charge $30 SGD for next day delivery if the order is placed before 3 pm. Please indicate this option during the check out.

We charge a flat rate of $30 SGD for standard shipping to Malaysia. Please allow up to 20 business days for your order to be delivered. In case we cannot verify your address or courier does not deliver to your area, we reserve the right to cancel your order.Due to restrictions, we do not ship furniture or beauty items to Malaysia. Customer is solely responsible for any and all the duties to Malaysian government charged on the order placed and will pay those upon delivery. In case the order is returned to Jacadi Singapore due to unpaid dues, we will be withholding shipping, handling fees and any other charges related to the processing of that order.

In store delivery: The delivery of your order will take up to 5 business days to our Paragon store. You will receive an email confirming the items are ready for pick up. Free for all orders

The Jacadi Singapore site ships all over Singapore and Malaysia.

Once you have made you order, you will receive several emails:

- One email for the confirmation of your order
- One email for the confirmation of shipment, which will provide a tracking number
- One email once your order has been delivered

If an item(s) is not available in your order you will be notified by a partial shipment email. The email will tell you the item(s) NOT shipped and those you were not charged for (sold out item(s)). The sold out item(s) will not be sent at a later date as there is no more stock.

You can check the store availability by calling our Customer Service and even reserve it to pick it up from our Paragon store within 48 hours.